Debt and benefits

We help local authorities to collect the most debt while making the least impact on society

Across the UK, debt owed to local authorities is growing.

But often, corporate debt collection teams don’t have the full picture of the different types of debt each person has. Or whether chasing the debt would add stress to a household that’s already vulnerable.

We give you a single view of household debt, so you can take a more holistic decision about which ones to chase and how. And we make that data available to every agency involved, including housing and council tax. So if a resident asks for help with restructuring their debt, the person they speak to can access the appropriate data.

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In January 2019, the average UK household’s unsecured debt stood at a record £15,400 – an increase of more than 64% in 10 years

Read our latest case study

How Thurrock Council embedded a holistic approach to debt collection

Our other services

Adult social care and health

When the client group you’re responsible for is the frail and elderly, a certain number of hospital admissions are to be expected.

Debt and benefits

Across the UK, debt owed to local authorities is growing.
But often, corporate debt collection teams don’t have the full picture of the different types of each person's debt

Housing & homelessness

The factors that play into someone becoming homeless can range from domestic violence and debt to poor mental health and disability.

Children’s services

Children often suffer the greatest trauma when their care fails. And when a troubled child grows into a troubled adult, it puts more pressure on that already strained system.

Community safety

It’s a sad reality that people who are frail or otherwise vulnerable are more likely to fall prey to antisocial behaviour.

Innovating for the future

At Xantura, we’re always thinking about how advances in data and digital technology can help you make a bigger impact.

From the blog

Why council debt collection has to change now

There have been several significant events over the last few months that are driving a significant transformation in the way that ... read more

How councils can achieve strong data maturity in 12 months

In April 2020, The Ministry of Housing, Communities and Local Government issued the Early Help System Guide to assist local authorities read more

How Thurrock Council and xantura have rapidly delivered a response to Covid-19

When Covid-19 hit the UK at the start of the year, xantura and Thurrock Council quickly collaborated to build on their existing ... read more

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