Debt and benefits

We help local authorities to collect the most debt while making the least impact on society

Across the UK, debt owed to local authorities is growing.

But often, corporate debt collection teams don’t have the full picture of the different types of debt each person has. Or whether chasing the debt would add stress to a household that’s already vulnerable.

We give you a single view of household debt, so you can take a more holistic decision about which ones to chase and how. And we make that data available to every agency involved, including housing and council tax. So if a resident asks for help with restructuring their debt, the person they speak to can access the appropriate data.

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In January 2019, the average UK household’s unsecured debt stood at a record £15,400 – an increase of more than 64% in 10 years

Read our latest case study

How Thurrock Council embedded a holistic approach to debt collection

Our other services

Adult social care and health

When the client group you’re responsible for is the frail and elderly, a certain number of hospital admissions are to be expected.

Debt and benefits

Across the UK, debt owed to local authorities is growing.
But often, corporate debt collection teams don’t have the full picture of the different types of each person's debt

Housing & homelessness

The factors that play into someone becoming homeless can range from domestic violence and debt to poor mental health and disability.

Children’s services

Children often suffer the greatest trauma when their care fails. And when a troubled child grows into a troubled adult, it puts more pressure on that already strained system.

Community safety

It’s a sad reality that people who are frail or otherwise vulnerable are more likely to fall prey to antisocial behaviour.

Innovating for the future

At Xantura, we’re always thinking about how advances in data and digital technology can help you make a bigger impact.

From the blog

Good Practices for Implementing AI in the Public Sector

Introduction As a company using artificial intelligence (AI) and advanced analytics in the public sector, we are committed to ... read more

Xantura and Inbest Join Forces to Support Local Authorities in the Delivery of Debt and Welfare Advice Services

We're excited to announce the integration of the Money and Pension Service (MaPS) Debt Advice Tool into Xantura’s OneView platform. By ... read more

Addressing concerns on the use of AI by local authorities

At xantura, we work with a growing number of local authorities to help them to improve outcomes for vulnerable people through the use ... read more

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