We believe in balancing the need for privacy with the need to protect the vulnerable.
We do this by using pseudonymised data and a system that requires individuals to consent to us sharing it. But because this approach doesn’t safeguard all vulnerable people, we also work with clients to define precisely when OneView can re-identify data without consent.
This tends to be:
- if another public professional, like a police officer, has referred a case to the client agency (no advanced analytics involved)
- if there are already causes for concern and advanced analytics reveal that the situation is getting worse.
In all cases, OneView makes an appropriate amount of identifiable data available, and only to professionals with the right level of access. But a case worker always decides what action to take – not the platform.