by Tom Davies | Dec 8, 2021 | Uncategorised
The Cabinet Office Debt Management Vulnerability Toolkit is an invaluable best practice guide for frontline officers to be able to recognise customers at risk and provide the best possible support. In February 2021 the FCA revealed that 27.7 million adults in the UK...
by Tom Davies | Dec 2, 2020 | Uncategorised
As a small, innovative software company, plugging away for the past 12 years to help local authorities support vulnerable people, we are always a little taken aback at the hyperbolic headlines that our work generates. There are few topics able to provoke quite the...
by Tom Davies | Nov 4, 2020 | Uncategorised
In a statement yesterday the Shadow Health Secretary, Jonathan Ashworth, called on the government to spend the next few weeks of the national lockdown expanding testing and fixing the contact tracing system to avoid the mistakes of the summer. In Mid-August, the...
by Tom Davies | Nov 3, 2020 | Uncategorised
Xantura & Thurrock Council have won the ‘Solutions Partner’ award at the Public Finance Awards 2020 for their ground-breaking ‘single view of debt’ initiative. Cllr Shane Hebb, Cabinet member for finance, said: “Again, Thurrock...
by Tom Davies | Oct 23, 2020 | Uncategorised
There have been several significant events over the last few months that are driving a significant transformation in the way that council’s collect debt. Firstly, the impact of Covid-19 is having a profound impact on both debt and vulnerability. The UK unemployment...
by Tom Davies | Oct 2, 2020 | Uncategorised
In April 2020, The Ministry of Housing, Communities and Local Government issued the Early Help System Guide to assist local authorities improving resilience and outcomes for vulnerable families. Part of this guide focuses on Data Maturity and the importance of data in...
